SMS Terms and ConditionsReliable Cooling Services for Cookeville, TN
Consent and Agreement
By using our SMS service, you agree to these terms and conditions. If you do not agree with any part of these terms, please do not use the service.
Verbal Opt-In
Tramont Heating Cooling Plumbing will be collecting opt-in verbally from their customers. The customers will be able to opt in to receive messages either in person at their physical location, or over a phone call if the customer calls. When a customer is registered for the first time, they are asked to provide the phone number, and staff is trained to ask If the customer would like to opt in to SMS-based billing notifications, appointment reminders, Dispatch notification and job completion surveys. They will be verbally informed that “Message and data rates may apply”, “Message frequency may vary”, and they can “text HELP for support or more information and STOP to unsubscribe, at any time and no further messages will be sent.” They will also be informed that their information will not be shared with third parties.
Website Opt-In
By submitting our contact form and signing up for texts, you consent to receive text messages from Tramont Heating Cooling Plumbing at the number provided, including messages sent by auto dialer. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Unsubscribe at any time by replying STOP and no further messages will be sent. Reply HELP for help.
Cancellation Policy
You can cancel the SMS service at any time. Simply text “STOP” to the shortcode. Upon sending “STOP,” we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us.
Rejoining Instructions
To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.
Opt-Out Instructions
In addition to texting “STOP” to unsubscribe, you can also opt-out by contacting customer support at (931) 200-4709
or emailing collyn@tramonthvac.info.
Assistance and Support
If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to collyn@tramonthvac.info.
Frequency of Messages
You may receive recurring SMS messages from us. Message frequency may vary. Standard message and data rates may apply.
Carrier Disclaimer
Carriers are not liable for delayed or undelivered messages.
Message and Data Rates
As always, message and data rates may apply for messages sent to you from us and to us from you. For questions about your text plan or data plan, contact your wireless provider.
Changes to Terms
We reserve the right to update or modify these terms and conditions at any time without prior notice. Your continued use of the service after any changes constitutes acceptance of those changes.
Privacy Policy
For privacy-related inquiries, please refer to our privacy policy.